Sometimes, things come up, and you have to cancel your course enrollment. When you cancel on time, you may receive a full refund and give someone else the chance to enrol.
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You can cancel your course enrolment at any time.
To cancel your course enrolment:
1. Go to My Bookings in your EAN Account.
2. Select the course you want to cancel.
3. Click Yes to confirm course cancellation.
Your course fee refund is calculated based on the date you cancel your course enrolment and how many course sessions have passed.
Refund schedule
Course fee refund*
Course fee obligation
Cancellation up to 24 hours before the first session of the course
100%
None
Cancellation before 9 sessions have passed
75%
25%
Cancellation between 9 and 16 sessions
50%
Cancellations after 16 sessions
If applicable, your refund will be processed with 14 days from your cancellation. You'll receive an email should we need more information.
*Transaction fees may apply.